Privacy Policy

The domain is owned by Logistics 9 Pte. Ltd., and its affiliates. We value the trust you place in our company and recognize the importance of information privacy, and are committed to taking all reasonable precautions to protect your personal data from misuse and keeping it secure by complying with all applicable data protection laws and regulations in Singapore, as amended from time to time. We have provided this Privacy Policy describing how we collect, use, share, protect or otherwise process your personal information through the website. This Privacy Policy applies to persons and businesses anywhere in the world that may access the website (“Site”).

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. 



We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, email address and contact information is provided as part of the order process.



This Privacy Policy applies only to data collected through the Site and not to any information collected offline or through third-party websites. By using the Site, you consent to the collection and use of data as described herewith. If you do not agree to be bound by this Privacy Policy, you may not access or use the Site (or any portion thereof).


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your requests. We may also collect additional information if you contact us for customer support. Read the sections below for more information about what Personal Information we collect and why.

Cookies & Device information 

When you visit or access our website, or when you interact or engage with our content and services, we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API, and other technologies (Tracking Technologies).  

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports activity. For further information, please visit You can set your browser to NOT accept cookies; the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device, in order to enhance your navigation on our website, improve our services & performance and customize your experience. We also use this information to collect statistics about the usage of our services, performance analytics, and administer services to our advertisers, publishers, customers, and partners.


  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.


Voluntary End User Data

We collect data directly from end users where they interact with us. For example, in cases where end users contact us via our website or support channels. This data includes:

  • name
  • email address
  • phone number
  • location
  • any other information you provide us voluntarily when you communicate with us


Limiting Collection, Use, Disclosure and Retention

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via email.

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

Processing Data

We process your data in order to provide you with services and information related to our business. This includes improving the quality of the products we source from China markets (“our products”) so that they meet your expectations. Furthermore, your data may be processed for the purposes of marketing. We may also process your data for the following reasons:

  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law


We process your data in accordance with the applicable legal provisions for the protection of personal data, including the country-specific laws applicable to us. 


Data minimization

We keep personal information adequate, relevant and limited to what is necessary in relation to the purpose for which it was provided. We don’t collect personal data in advance or store it for future purposes, unless required or permitted by laws or regulations.



We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.



We would like to send you information about our products, which may be of interest to you, if you have consented to receive marketing information.



Logistics 9 is committed to protecting your security. We utilize various methods of protecting your Personal Data, including up-to-date encryption. However, transmission of Personal Data cannot be made completely secure, and we cannot guarantee the complete safety or security of any Personal Data. For that reason, you agree to transmit Personal Data solely at your own risk.

You might encounter links to third party websites when browsing the Site. We cannot control the content or security practices of these Third-Party Links, and you agree to access such Links solely at your own risk.

Our website has HTTPS encryption to ensure any data passed between your browser and the web server (where this website is hosted) is encrypted. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Safeguarding Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.



We will periodically make information available to you about our policies and practices with respect to the management of your Personal Information.


User Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.


Change of Ownership

User & client data may be physically or electronically transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the service.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. You agree to be bound by the most recent version of the Privacy Policy available on the Site. 

We will post any changes to our Privacy Policy on this page, so you will always know what data we collect and how we use it.



If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please reach us at +8613676803399 or send an email to


Last updated on February 6, 2023